Yes, basic listings are completely free. You can list your car without any upfront cost. For enhanced exposure, we offer featured listings and premium packages that include homepage promotion, social media boosts, and priority placement in search results – all at competitive prices.

Our platform provides instant market insights based on recent sales of similar vehicles in your region. We compare price, mileage, condition, and location to give you a fair market range. This helps you price competitively when selling or negotiate confidently when buying used cars in Kenya or Nigeria.

Safety is our top priority. We verify sellers' identities and phone numbers, provide secure messaging, and use fraud‑detection algorithms. We also encourage in‑person vehicle inspections and provide a detailed vehicle checklist. We're actively building certified inspection partnerships to further protect buyers of second-hand cars.

We are actively working on integrating financing and loan options into our platform. Soon, you'll be able to apply for car loans directly through our marketplace, with competitive rates from trusted financial partners. Stay tuned for updates!

Most sellers receive their first inquiries within 48 hours of listing. With our pan‑African reach and smart matching technology, your vehicle gets maximum exposure to serious buyers across the continent. Many sellers close deals within a week.

Please report it immediately using the "Report" button on the listing page or contact our support team. We take fraud extremely seriously – we investigate every report and remove any suspicious listings within 24 hours. We also permanently ban offenders.

You can request account deletion by emailing support@caryard.africa. We will remove your personal data and all associated listings within 7 business days, subject to legal retention requirements (e.g., for financial records). You'll receive a confirmation email once deletion is complete.

We are in the process of rolling out a certified vehicle inspection service. Initially, we provide a comprehensive checklist and guide to help you inspect vehicles yourself. Full inspection partnerships with trusted mechanics will be available soon.

No – you must be the legal owner of the vehicle or have explicit authorisation from the owner to sell it. This ensures all transactions are legitimate and protects buyers from fraud.

We accept major credit/debit cards (Visa, Mastercard), mobile money (M‑Pesa, Airtel Money), and bank transfers. All payments are processed securely through our trusted payment partners.

You can reach us via email at support@caryard.africa, or use the live chat feature on our website (available during business hours). We also have a comprehensive Help Centre with articles and tutorials.